Great sales rep. and highly qualified installers
Very good quality and the representative was very well informative of the product.
If you are wanting new floors this is the company. I can't say enough about how wonderful the installers were. I had laminate flooring and tile put in my hall bathroom and laundry room. I did not want any grout in my tile and it looks great. The owner David showed us floor samples and helped us through making decisions on color of flooring and tile. I love our flooring. I had done a lot of checking on flooring company's on the internet and kept going back to Floor Coverings International. I called the company and David come to our home with all the samples and that was it. We were sold. Thank you David
I thought I was buying a quality carpet. I don't have any information on the carpet I bought. The make, style, manufacturer, warranty. The carpet is pilling. The vacuum cleaner isn't picking up the pilling. Is this normal? How long does this pilling last? The tile set in the laundry room is supposed to have the grout sealed. Mine wasn't.
In addition to excessive delays which resulted in a 4 day estimate turning into 9 long hellish, intrusive days; some of the work was shoddy and required additional work. There were six workmen in my home, some I am not certain were even employees of the company. Despite the additional workers, the job still was not completed timely. In fact, I know the plumber called in by your staff without prior approval didn't work for your company because I had to pay him cash. I have owned many homes and engaged in several extensive remodels and never experienced the lack of professionalism, the number of excuses, and delays. However, I am satisfied with the downstairs laminate flooring and it is evident that Fermin is an expert in this area. But, the tile installation and the damage caused to my doors and walls during the process is unacceptable. I do not feel that I received value for my dollar and would never recommend a friend to be subjected to the same substandard service.
There was a mess up with dates and that could be done much better. I cancelled by phone and the message did not get to the rep who worked with us and they ended up coming out on the day we cancelled anyway.
We felt that the products we payed for are worth it. Seems to have a higher quality then your box stores
products: excellent quality and warranty services: professional and accommodating
I really like the Flore Covering International of Citrus Heights, quality, workmanship & reasonable pricing.
Friendly staff, good work.
Bob or Denise Turner